Shipping policy

Shipping Policy

Orders are processed and shipped within 1 business day after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times

Standard shipping typically takes 3–7 business days after the order has been shipped. Delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear on the carrier’s website.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before submitting your order. We cannot guarantee that an address can be changed after an order has been placed.

Delayed, Lost, or Stolen Packages

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier’s service and procedures. If your tracking information shows that a package is delayed, lost, or delivered but you cannot locate it, please contact the carrier and our customer support team for assistance.

We are not responsible for packages that are stolen after confirmed delivery or packages delivered to an incorrectly entered address.

Damaged Packages

Please contact us promptly if your order arrives damaged. Include your order number and clear photographs of the packaging and damaged item so that we can review the issue.